Social Security

If you reside in Papua New Guinea, Solomon Islands and Vanuatu and have questions regarding services provided by the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) located in the Philippines. For more information on their services and how to contact them, please visit their webpage at: Embassy Manila:

Effective March 18, 2019, the telephone and fax numbers for FBU Manila will be as follows:

Telephone General Inquiry Line


(open to the public from 8:00 a.m. to 11:00 a.m. on Tuesdays and Thursdays, except on Philippine and U.S. Holidays)

Fax Numbers 632-8708-9714 and 632-8708-9723


For comprehensive information on SSA’s services abroad, please visit SSA’s webpage Service Around the World.

If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.