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Important Services Information

Post General Information

U.S. Embassy – Port Moresby, Papua New Guinea 
Douglas Street
Port Moresby, N.C.D
Papua New Guinea

Phone: +675 308-2100
Email: ConsularPortMoresby@state.gov
Hours of Operations: Monday – Friday, 8:00am-4:30pm excluding official holidays

U.S. Consular Agency – Honiara, Solomon Islands
BJS Building
Commonwealth Avenue
Honiara, Solomon Islands

Telephone (+677) 23426
Fax (+677) 27429
E-mail: us_consular@usconsular.com.sb / keithieusa@usconsular.com.sb

For U.S. citizens residing in Vanuatu who need assistance, please contact the U.S. Embassy in Port Moresby.

Payment Methods & Details

Fees may be paid with U.S. dollars, Papua New Guinean Kina, cashier/bank checks, and international credit cards (Visa or Mastercard). An online payment option is available only for adult passport renewals. We do not accept personal checks. 

Appointments & Locations

Click here to schedule your appointment.

Security Information

If a U.S. citizen is in an emergency situation, please call our 24-hour number +675-308-2100 (dialing from the US, 011 675 308 2100).

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.

Examples of accommodations include, but are not limited to:

  • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
  • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
  • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
  • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
  • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.

Please contact us at ConsularPortMoresby@state.gov for more information or to request reasonable accommodation.