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Lost or Stolen Passports and Emergency Passports
6 MINUTE READ
February 2, 2022

Note: If you reported the theft of your belongings to the local police, please bring a copy of the police report. If you must travel within the next two weeks, we may be able to print a same-day passport during an in-person appointment. Once your urgent travel is complete and within 12 months from the date of issuance, you may then exchange the emergency passport for a regular, full-validity passport at no additional cost.

Step 1 – Make an Appointment

If you have a true emergency and need a passport immediately, come directly to the U.S. Embassy in Port Moresby during regular business hours. You do not need to make an appointment in advance. If you are located in the Solomon Islands or Vanuatu, call the Embassy or email us at ConsularPortMoresby@state.gov for details on how to travel without a passport.

Otherwise, please schedule an appointment for routine or emergency service.

Step 2 – Prepare for your Appointment

Prepare the following items to bring to your appointment. Forms are available at the Embassy if you do not have access to a printer.

Step 3 – Attend Appointment, Pay the Fee, Interview

Come to the embassy on the date and time of your appointment with all the required documents. You will pay the application fee at the start of your appointment. Use our passport fee calculator to determine how much your new passport will cost. You can pay with U.S. dollars, Papua New Guinean kina, or a credit card. We do not accept checks. The Consular Officer will review your application and ask questions about your U.S. citizenship. You will swear (or affirm) an oath under penalty of perjury that the information you provide is the truth, and the officer will ask you to sign the application at that time.

If all your documents are in order and the form is properly filled out, your appointment will usually take less than 30 minutes.

Step 4 – Your New Passport

If you have an immediate need to travel within the next two weeks, we can produce an emergency passport for you at the Embassy on the same day as your appointment. Otherwise, your new, full-validity passport will arrive to the Embassy from the United States within approximately two weeks. You will receive an email from ConsularPortMoresby@state.gov when your new passport is ready for pickup. If you have applied for both a passport book and a passport card, they will not be ready at the same time; the card will be ready approximately two weeks after you pick up your book.

You may pick up your new passport yourself, send a designated third-party to retrieve it, or we can mail it back to you via courier service such as DHL. If you wish to use a courier service, you must provide a pre-paid shipping label.

Step 5 – If you Received an Emergency Passport: Exchange it for a Full-Validity Passport

If you had an urgent need to travel and were issued an emergency passport on the same day as your appointment, your passport validity was limited. You may exchange this limited validity passport for a full-validity passport within 12 months at no additional cost. Click here for further information.

Additional Documents: The Consular Officer may require documentation in addition to the items listed above. In this case, the applicant has 90 days to provide the documentation. After the 90-day period, the application will be considered abandoned and the applicant will have to begin the process again.